Shipping/Return Policy

Shipping

Orders will process in 3 to 5 business days, and will begin processing the next business day after ordering. During sales, please allow additional time for orders to process. 

Orders processed on the weekends will be processed on the next business day. This is the same for Holidays. 

When your order is processed, you will be provided with your order tracking information. Please allow 24-48 hours for your tracking information to be updated. All packages are shipped via USPS Priority Mail, and an signature will be required for delivery. 

Overnight shipping is available at an additional cost. Your package will ship Overnight once it has finished the 3 to 5 business days of processing. Overnight shipping does not reduce the order processing timeframe. A signature will be required for delivery. 

Typically order are received within 7-10 days. We do advise that you plan ahead, and not wait until the last minute to place your order. We are not able to guarantee, promises, or speed up our processing time based on a tight turnaround. The only way to have some assurance is when selecting overnight shipping (again after your order processes)

Once your package is given to USPS we are no longer responsible for your package. If there are delays or any issues you will have to contact USPS. 

**Please allow ADDITIONAL Processing days during Holidays and Sale!

 

Return Policy

Changing or Cancelling an Order: Once payment is captured for your order we will not be able to make any changes to it. We asked that before you make a purchase you know exactly what you want to order, as All Sales Are Final. If you choose to cancel your order during processing time, a 20% Restocking Fee will be assessed. 

Returns:

At this time we do accept returns. If their is something wrong with your order, please contact us right away at info@buywinkhair.com. If we determined that the product was damaged and you are not responsible a full return will be processed once we receive your order back and have time to analyze the products.